1. What is Urdu Bazzar?

Urdu Bazzar is an online stationery shop in Pakistan that delivers everything from school supplies to office essentials, educational toys, and custom-printed items at your doorstep, anywhere in Pakistan.

2. Do you deliver across Pakistan?

Yes! We proudly deliver to all cities in Pakistan, including Lahore, Karachi, Islamabad, Peshawar, and beyond.

3. How fast do you deliver?

We deliver bulk stationery and office essentials across Lahore in just 24 hours. It’s a hassle-free service that every office deserves.

4. Can I place a bulk order for school or office supplies?

Yes, Simply contact our team via WhatsApp or email, and we will even provide you our corporate portal, where you can place bulk and discounted orders for school and office supplies. We offer 24-hour Free delivery in Lahore and 48-hour Free delivery in other cities across Pakistan.

5. Do you offer customized stationery?

Yes, we offer all kinds of custom printing, including personalized stationery for schools, offices, and events.

6. What happens if I receive the wrong or damaged item?

Whether you've had any issue or received a damaged item, we offer a 10-day return or exchange.

7. Is it safe to order online?

We use secure payment methods, offer a return policy, and display real customer reviews to give you full peace of mind.

8. Do you have any deals or offers?

Yes! We currently offer 24-hour free delivery on all bulk orders and regular discounts on selected products. Follow us on social media to stay updated!

Urdu Bazzar

Welcome to UrduBazzar.com! These Terms of Service govern your access to and use of our website, services, and products. By using our site, you agree to the following terms.

1. Company Information

UrduBazzar.com is operated by Product Bazzar (SMC-Private) Limited. We are an online platform delivering fine art, school & office supplies & customized printing across Pakistan with our head office at 2nd Floor, Sana Plaza, Bahar Shah Road, Cantt, Lahore.

2. Acceptance of Terms

By visiting or purchasing from UrduBazzar.com, you agree to be legally bound by our Terms of Service and Privacy Policy.

3. Account Responsibility

Users must provide accurate information when creating an account and are responsible for maintaining confidentiality of login credentials. https://urdubazzar.com/privacy

4. Age Requirement

You must be at least 18 years old or have permission from a legal guardian to use our services.

5. Product Information

We make every effort to display accurate product descriptions, images, and specifications, but slight variations may occur due to lighting or screen differences.

6. Order Process

Orders placed by 5.00 PM (PKT) are shipped the same day. Orders after that time are processed the next working day.

7. Pricing Policy

All prices listed are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise. We reserve the right to update pricing at any time.

8. Shipping Charges

Rs. 199/- nationwide shipping fee
Free delivery on orders above Rs. 4999/- (up to 3KG)
Rs. 200/- per additional KG

9. Delivery Timeline

Lahore: 2–3 working days
Nationwide: 3-4 working days
No deliveries on Sundays or national holidays.

10. Shipment Tracking

You will receive a tracking no via email once your order is shipped. This allows you to monitor your delivery in real time. https://urdubazzar.com/refund-policy

11. Advance Payments

For orders exceeding Rs. 10,000, advance payment is required. Customers will be contacted for payment details after order confirmation.

12. Cancellation Policy

Orders can only be canceled before they are shipped. Once dispatched, cancellations are not possible.

13. Return Eligibility

Returns are only accepted at the time of delivery. If the product is defective or incorrect, customers must inform the rider or support team immediately.

14. Refund Processing

Refunds (if applicable) are processed within 2–3 working days after the returned item is received and inspected. Refunds can be issued via bank transfer or voucher.

15. Exchange Policy

We allow exchanges for incorrect or damaged items within 10 days. Item(s) must be unused and in original packaging.

16. Return Shipping

Customers are responsible for return shipping costs. Items must be sent via traceable courier to our warehouse address.

17. Bulk Orders

Bulk orders enjoy discounted prices. Delivery time and method may vary based on order size and destination.

18. Customized Orders

Customized printing and branding orders require artwork approval. Once confirmed, no changes or refunds will be accepted.

19. Intellectual Property

All content, logos, images, and text on UrduBazzar.com are the property of Product Bazzar (SMC-Private) Limited and cannot be used without permission.

20. User Reviews & Feedback

By submitting reviews or feedback, you grant UrduBazzar.com the right to publish and use your content for promotional purposes.

21. Prohibited Use

You may not use our site or products for unlawful, harmful, or fraudulent purposes.

22. Limitation of Liability

UrduBazzar.com is not liable for any direct or indirect damages arising from product use or website access.

23. Governing Law

These terms shall be governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Lahore.

24. Contact Us

For any queries or assistance:
contact@urdubazzar.com
0324-0008444
2nd Floor, Sana Plaza, Bahar Shah Road, Cantt, Lahore

Terms & Condition