Refund Policy

At UrduBazzar.com, we aim to provide a smooth and trustworthy shopping experience for every customer. We understand that issues can occasionally arise, which is why we offer a clear and customer-friendly return and refund policy designed to protect your interests and ensure satisfaction.

1. REPACK MERCHANDISE
   Please ensure that the item(s) you wish to return are properly packed and include any relevant invoice or order details inside the return package.

2. SHIP TO
   Customers are required to return the merchandise via a traceable delivery service (courier or registered post) at their own expense to the following address:

   Consumer Support Department
   UrduBazzar.com
   2nd, Floor, Sana Plaza, Bahar Shah Road, Cantt
   Lahore, Pakistan
   0324-0008444
   0324-4206645

3. REFUND OR EXCHANGE
   Once we receive your return parcel at our warehouse, please allow 1–3 working days (excluding Sundays) for us to process your refund or exchange.
   We will notify you once the process has been initiated. In the meantime, we greatly appreciate your patience.

   For any further assistance, feel free to email us at:
   contact@urdubazzar.com